Once I’ve started to use the soap, how long does it take before I see an improvement?

Everybody's skin is different and reacts to the treatment in a varied manner. In some cases we have heard reports of an improvement in skin condition in 48 hours, however this is not normal. Most customers report a general improvement over 14-28 days.

 

Should I moisturise as well?

We recommend regular moisturising with any type of skin condition, and even healthy skin to maintain the natural oils in the skin. After washing, always moisturise and during winter with the cold dry air, carry your moisturiser with you and top up regularly.

 

How successful is your treatment?

We have been established over 30 years. The original clinical trials showed a success rate of over 80%, and we are aware of a much higher success rate by the feedback from our users.

 

Are there any steroids in your products?

No.

 

What is the impact of your products manufacturing process on palm oil plantations?

We use an accredited process that uses only certified palm oil which has been sourced from sustainable resources as part of the RSPCO scheme (The Roundtable on sustainable palm oil).

 

Do any of your products have fragrances in them as I have a severe allergic reaction to them?

No, our products do not contain fragrances.

 

How long will my delivery take to arrive?

Orders will be processed swiftly through our courier network, and includes tracking as standard.

 

How much will my delivery cost?

Delivery is free for orders over £29, under this amount, delivery costs £3.85.

 

I have received my order, it is not complete or damaged. What should I do?

If you have any issues, please contact us by email: hello@skinsalve.co.uk and we will respond within 12 hours.

 

What happens if I’m not satisfied with my order?

If you are unhappy with any of the products you have purchased, please contact us immediately by email (hello@skinsalve.co.uk), if we cannot help you, we will refund your order on receipt of the original product.