FAQs

Everybody's skin is different and reacts to the treatment in a varied manner. In some cases we have heard reports of an improvement in skin condition in 48 hours, however this is not normal. We would expect a general improvement over 14- 28 days.

We recommend regular moisturising with any type of skin condition, and even healthy skin to maintain the natural oils in the skin. After washing, always moisturise and during winter with the cold dry air, carry your moisturiser with you and top up regularly.

We have been established over 20 years and since the original clinical trials which showed a success rate of over 80% we are conscious of a much higher success rate by the feedback from our users.

No.

We only have one qualified outlet in London, John Bell and Croyden. Skin Salve soap and laundry powder is quite unique, specially formulated and there are no other products manufactured in the same manner with the same performance.

We use and accredited process that uses only certified palm oil which has been sourced from sustainable resources as part of the RSPCO scheme (The Roundtable on sustainable palm oil).

No, our products do not contain fragrances.

You will receive confirmation that your order has been received with a following mail confirming actual dispatch.

Orders will be processed swiftly and sent by Royal Mail 1st class. Postage free orders 2nd class, UK mainland only, generally arriving within 48 hours (except Public holidays and weekends).

UK deliveries are £3.25, but free 2nd class on orders over £29.00.

Yes, when completing your order in the check out there is a facility to leave special instructions.

Notify us immediately by telephone (0044) 1665 517049  9.00 am - 17.00 hours GMT